Reply to this post | See parent post | Go Back

View Post [edit]

Poster:	WillCo	Date:	October 11, 2011 02:40:54pm
Forum:	etree	Subject:	Re: Player has disappeared

Still having problems. Am I alone?

Before, whenever I tried the new player I was able to go back to the old one. Now, however, the new player is not appearing (despite the message "You are trying the new audio/video player"), and the button "return me to the normal player" is inactive.

I tried uninstalling Adobe Flash and reinstalling it; had no effect.

If anyone has any idea what's going on please share it with me! Thanks.

Reply to this post

Reply [edit]

Poster:	unclejohn52	Date:	October 11, 2011 02:52:24pm
Forum:	etree	Subject:	Re: Player has disappeared

Don't know if this is a solution or not - but I might try installing another browser like Firefox or Safari, and test that. (Personally not a big fan of some Microsoft products.) Good luck...

Reply to this post

Reply [edit]

Poster:	Jeff Kaplan	Date:	October 11, 2011 03:09:47pm
Forum:	etree	Subject:	Re: Player has disappeared

so what OS and browser(s) is it failing in?

Reply to this post

Reply [edit]

Poster:	WillCo	Date:	October 11, 2011 03:18:26pm
Forum:	etree	Subject:	Re: Player has disappeared

It's a 32-bit Vista OS, running Internet Explorer 9.0.8112

Thanks for helping. It's bedtime here in the UK but I'll see what replies there are in the morning.

This post was modified by WillCo on 2011-10-11 22:18:26

Reply to this post

Reply [edit]

Poster:	WillCo	Date:	October 14, 2011 01:04:23pm
Forum:	etree	Subject:	Re: Player has disappeared

Seems to be working now. Maybe 'cause I deleted my temporary internet files, or maybe I invoked the right saint.

In any case thanks for help.